The Role

Charles Taylor is looking for an interim Security Operations Analyst (6-month Fixed Term Contract) that will complement our existing global team, and who will be responsible for performing real-time analysis and security alert investigation for both on-prem and Cloud environments.

The ideal candidate will assist in the delivery of key security initiatives and activities and provide excellent client service while evaluating the type and severity of security events and resolve events issues by taking the appropriate corrective action.

Success in this role requires a ‘can do’ attitude and positive engagement with senior management that concentrates on delivering transparent non-disruptive security solutions to enable the business to secure clients, to grow and to innovate rapidly and securely.

Please note that this role involves 100% remote working.

Key Responsibilities

• Identify, triage, and respond to security events in a timely manner with consideration to criticality and urgency and support the security operations function during all security related incidents.
• Maintain information security controls and processes as part of a global SOC (Security Operations Center) team (UK and Asia)
• Support the Security Operations Manager in the execution of their duties and assist in successful delivery of the cyber security strategy.
• Maintain awareness of developments in the information security industry.
• Work semi-independently, liaising with other team members across CT (Charles Taylor), producing high quality oral and written work product and presenting complex technical matters clearly and concisely.
• Perform remote remediation of malware or malicious activity.
• Conduct monitoring and perform in-depth analysis of security alerts.
• Perform malware analysis.
• Develop and improve processes for incident detection, triage, and the execution of countermeasures.
• Assist in the advancement of security processes and procedures.
• Conduct monitoring and perform in-depth analysis of security alerts.
• Carry out Ad Hoc duties and tasks that are allocated to you at the discretion of management and that are within your capabilities and within the scope of your post.
• Demonstrate and champion Charles Taylor Values by ensuring Agility, Integrity, Care, and Accountability and Collaboration.

Required Skills

• Proven ability to work effectively and independently whilst working remotely from home.
• Advanced understanding of Operating System and Networking fundamentals alongside OS Security (Windows & Linux) and Network Security best practices (with a home lab you use to learn more).
• Incident Handling: experience conducting or managing incident response for organizations, investigating targeted threats such as Advanced Persistent Threats.
• Systems Administration: an understanding of system internals is required to understand how to implement and execute countermeasures and remediation.
• Incident Remediation: strong understanding of targeted attacks and able to create customized tactical and strategic remediation plans for compromised organizations.
• Advanced hands-on experience with centrally managed information security tools such as Anti-Virus, EDR/XDR, SIEM or SOAR, ideally Azure Sentinel, MS Defender, and Active Directory
• Good ability to configure alerts for Microsoft security technologies (e.g., Azure Sentinel, MS Defender)
• Good analytical and problem-solving skills, ability to think laterally about complex problems
• Good knowledge of common adversary tactics and techniques as well as interest in emerging threats.
• Good familiarity with Cloud Security products Azure Cloud, Microsoft Defender, M365 E5, Azure Sentinel, Dell Secureworks, ESET, Barracuda, Oracle cloud and Qualys would be advantageous.
• Good ability as a team player and having the capability to expand/adapt your skills in fast-paced ever-changing industry.
• Understanding of the NIST Cyber Security Lifecycle.
• Certifications relating to Information Security- degree, certifications, or extended experience. Microsoft qualifications are advantageous such as SC200, AZ500, AZ900 & SC900.
• Up to 3 years of professional experience in Information Security, ideally Security Operations.
• Good knowledge of a scripting language such as Python or PowerShell and some experience of using it to automate aspects of Security Operations.
• Proven passion for information security and technology, and evidence of continuous learning.

About Us

Founded in 1884 as a mutual insurance association, Charles Taylor began under the leadership of coal merchant Charles Taylor, whose astute management set the stage for growth. Today, we are a global leader providing insurance services and technology solutions with a team of c.4,000 experts across 120+ countries on 6 continents.

Our unmatched depth of specialist expertise, from loss adjusters to forensic accountants, helps the global insurance market to address its challenges. Through our trusted partnerships model, we build long-term, personal relationships with clients based on trust and cooperation. Our powerful technology helps our clients improve their customers’ experience from start to finish. Thanks to our global reach, our clients can access our services wherever they are in the world, whenever they need us.

Our services and solutions support every stage of the insurance lifecycle and every aspect of the insurance operating model, across all major commercial insurance lines serving a blue-chip international customer base that includes insurance companies, mutuals, captives, MGAs, Lloyd's syndicates and reinsurers, along with brokers, distributors and corporate insureds. Our Group Business Services (GBS) function supports the overall efficiency and effectiveness of the company ensuring that teams have the tools, systems and support needed to deliver high-quality client solutions. Focused on finance operations, HR services, IT infrastructure, legal and compliance support, and workplace management, the GBS function enables the business to operate with agility, maintain compliance and focus on delivering value to our clients.

Expertise you can trust - for more information, please visit www.charlestaylor.com

Why join Charles Taylor?

Charles Taylor prides itself on being a people-centric business. Our culture and values define who we are, what we stand for and how we behave. They guide how we work with our colleagues and our clients, today and in the future. By living our values every day when we come to work, we deliver better results for the world of insurance.

We strive to provide a positive working environment that offers opportunities for professional development and growth across all our business areas. This includes a structured onboarding process, job-specific skills development, online and in-person training, as well as study assistance
for professional qualifications.

Our Values

• Accountability (We take ownership and responsibility)
  We all have a role to play in Charles Taylor’s growth and overall success.
• Agility (We learn, evolve and adapt quickly)
  We anticipate, prepare for and adapt to change; it’s how we stay competitive.
• Care (We are compassionate and human)
  We are approachable and genuinely interested in others.
• Collaboration (We are one)
  We are unique but united in our work.
• Integrity (We do the right thing)
  At all times, we act with responsibility and respect.

Equal Opportunity Employer

At Charles Taylor, we are proud to be an Inclusive Employer. We foster an environment of mutual respect with zero tolerance to discrimination of any kind regardless of age, disability, gender identity, marital or family status, race, religion, sex or sexual orientation.

We recognise that Diversity, Equity and Inclusion is essential in enabling us to deliver better insurance outcomes and fulfilling our responsibilities to clients, colleagues, and the community. We proactively promote and celebrate differences and strive to create an environment where our people feel included and can reach their full potential. We take pride in our inclusive and diverse culture, which is supported by strong partnerships and a transparent, fair recruitment process.

Contact information

Cara Norkett