The role

A fire breaks out on a ship carrying 8,000 containers, and spreads quickly. Salvage tugs are mobilised and the fire is eventually extinguished. The damaged ship is towed into a nearby port, but the shipowner is faced with huge disruption to their commercial operations and mounting costs. The shipowner appoints an average adjuster to assist with this major casualty.

Richards Hogg Lindley is the leading firm of average adjusters in the world. As part of Charles Taylor, RHL benefits from the support of an international network of 100+ offices in 30 countries comprising of over 4,000 staff in the UK, Europe, the Americas, the Middle East and Asia Pacific.

We are looking for junior executive administrator to support our Marine teams on Adjusting security collection cases and potential adjusting trainings in the future.

Key Responsibilities

• Provides proactive and strategic diary management resolving conflicts, and understanding the purpose and desired outcomes to maximise efficiency and operations of the Executive
• Manages multiple destination travel logistics including full itinerary of arrangements at regional offices
• Responsible for all day-to-day administrative tasks
• Provides comprehensive email inbox management, ensuring timely and efficient handling of correspondence on behalf of the Executive
• Answers simple emails
• Deals with confidential matters with confidence, answers basic queries and deals with stakeholders at all levels of the business
• Undertakes ad-hoc research
• Assists with the production of documents, including board reports, agendas, minutes and presentations
• Prepares systems to track workflow & responsibilities
• Plans and coordinates corporate and social events as necessary
• Assists project teams in timely completion of projects
• Reviews and approves expense reports whenever required on behalf of the internal stakeholders
• Ability to handle highly confidential information with utmost discretion and always maintain confidentiality
• Ability to work autonomously
• Ability to connect business priorities with a strategic approach to work, understanding Executive’s objectives, goals and KPIs
• Highly organised, methodical and logical approach to work and feel comfortable engaging with senior individuals.
• Demonstrate outstanding follow up skills without being prompted, display good use of initiative, and always see tasks through to conclusion
• Exceptional diary management skills; ability to work independently in solving problems quickly and professionally
• High level of emotional intelligence to facilitate productive conversations, conflict resolution and handling pressure. 
• Ability to anticipate needs, think critically and confidently offer solutions to problems
• Possess high levels of flexibility and adaptability
• Be a strong team player with a friendly and positive approach
• Strong planning, problem-solving and decision-making skills
• Confident communicator, both written and verbal to communicate with and present to senior executives
• Capacity to handle tight deadlines, last-minute changes, and prioritise an everchanging workload
• The ability to work under pressure and reach deadlines
• Excellent attention to detail and accuracy
• Exceptional time management skills
• Digital fluency across a wide range of platform, excellent IT skills, and proficiency in Word, Excel, Outlook and PowerPoint

What are we looking for?

• Ability to handle highly confidential information with utmost discretion and always maintain confidentiality
• Ability to work autonomously
• Ability to connect business priorities with a strategic approach to work, understanding Executive’s objectives, goals and KPIs
• Highly organised, methodical and logical approach to work and feel comfortable engaging with senior individuals.
• Demonstrate outstanding follow up skills without being prompted, display good use of initiative, and always see tasks through to conclusion
• Exceptional diary management skills; ability to work independently in solving problems quickly and professionally
• High level of emotional intelligence to facilitate productive conversations, conflict resolution and handling pressure. 
• Ability to anticipate needs, think critically and confidently offer solutions to problems
• Possess high levels of flexibility and adaptability
• Be a strong team player with a friendly and positive approach
• Strong planning, problem-solving and decision-making skills
• Confident communicator, both written and verbal to communicate with and present to senior executives
• Capacity to handle tight deadlines, last-minute changes, and prioritise an everchanging workload
• The ability to work under pressure and reach deadlines
• Excellent attention to detail and accuracy
• Exceptional time management skills
• Digital fluency across a wide range of platform, excellent IT skills, and proficiency in Word, Excel, Outlook and PowerPoint

Why join Charles Taylor?

Charles Taylor prides itself on being a people-centric business. Our organisation culture and company values are at the heart of our everyday interactions with each other, as well as our customers and industry partners.

We strive to provide a positive working environment that offers opportunities for professional development and growth across all our business areas. This includes a structured onboarding process, job-specific skills development, online and in-person training, as well as study assistance for professional qualifications.

Equal Opportunity Employer

Here at Charles Taylor, we are proud to be an Inclusive Employer. We foster an environment of mutual respect with zero tolerance for discrimination of any kind, including but not limited to age, disability, gender identity, marital or family status, race, religion, sex, or sexual orientation.

Our goal is to promote an inclusive and diverse workplace where we actively appreciate and celebrate differences, allowing all employees to be their authentic selves. At Charles Taylor, we take pride in our inclusive and diverse culture, fostered by our strong external partnerships and our commitment to promoting a transparent and fair recruitment and selection process.

Contact information

Ankur Chowdhury