About Charles Taylor

Charles Taylor is a leading global provider of professional services and technology solutions to the insurance industry.  We are a profitable, growing organisation that is highly regarded in the insurance industry, employing some of the industry’s ‘best in class’ professionals and technical experts.  Our services and solutions support every stage of the insurance lifecycle and every aspect of the insurance operating model, across all major commercial insurance lines as well as technical areas of personal insurance. We serve a diversified blue-chip international customer base that includes national and international insurance companies, mutuals, captives, MGAs, Lloyd's syndicates and reinsurers, along with brokers, distributors and corporate insureds.

Our delivery of high quality, tailored services and solutions to our clients is backed by our core values of support, excellence in people, client partnership, quality of work, entrepreneurship and positive change.   We look for employees who exemplify these values to join us and help drive our growth.

For more information, please visit www.charlestaylor.com

Overall purpose of the job

We are looking to hire a HR Business Partner into our Charles Taylor Claims Solutions International (CSI) business with a principle geographic coverage of UK & EMEA on a 12 months fixed term basis (maternity cover). This will be an autonomous and commercially driven role working closely with the Head of HR and the Charles Taylor Claims Solutions International executive leadership team including our Chief Executive Officer. You will partner with management teams in CSI to provide effective HR solutions with an emphasis on stakeholder management and commercially viable solutions for the group.

 This is a hybrid role with a requirement of  spending 2-3 days a week in the London office. 

Key responsibilities

• Manage human resources programmes, projects and services for your designated business area(s), partnering effectively with senior management, employees and the wider HR team
• Provide accurate and timely advice to management and employees on a range of employment matters across the employment lifecycle
• Analyse people related needs of the business and partner with colleagues to develop effective HR solutions in line with the group HR strategy
• Consult and coach senior managers in the business to ensure appropriate practices, culture, inclusion and leadership standards.  Support the development of manager’s people skills through coaching
• Manage all employment relations issues including disciplinary, grievance, sickness and performance issues.  Follow and implement appropriate company policy and comply with relevant employment legislation
• Support the business with any organisational changes and growth initiatives within your business area(s)
• Work effectively with the recruitment team to ensure your business area(s) attract and recruit top quality talent in line with our recruitment strategy.   Support the team with the review of queries regarding employment contracts and help to maintain an effective recruitment process
• Work effectively with the compensation and benefits team to manage the reward cycle each year in line with reward strategy, ensuring the reward strategy is communicated, understood and embedded within the business
• Support and contribute to group wide HR projects and programmes in conjunction with HR colleagues. Work effectively with the HR operations team to ensure HR processes are followed and implemented effectively

Values

The Job Holder is expected to act as a role model for the Charles Taylor Values:

• Accountability
• Agility
• Care
• Collaboration
• Integrity

Ad hoc duties

As requested by your Line Manager or relevant Exco member, the Job Holder will perform reasonable ad hoc duties within the Job Holder’s capabilities.

Person specification

• Proven experience in delivering a full range of HR generalist activities including employee relations, reward and employee development
• Experience working at all levels, demonstrating strong relationship building skills
• Good commercial acumen and ability to translate corporate strategy into HR programmes
• Ability to develop pragmatic, relevant and innovative HR solutions
• Ability to coach and influence a wide range of line managers and senior employees
• Demonstrates business focus and a desire to succeed beyond what is expected
• IT literate with experience using Microsoft 365 apps and HRIS technology platforms
• Resilient and flexible and able to work in a fast paced and dynamic demanding environment
• Good attention to detail with excellent planning and organisation skills
• Able to deal with confidential information with both tact and diplomacy
• CIPD qualification preferred but not essential
• Experience working across continental Europe preferred but not essential

Equal opportunity employer

At Charles Taylor, we are proud to be an Inclusive Employer. We provide an environment of mutual respect with zero tolerance to discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex or sexual orientation.

Our external partnerships and the dedicated work we do in promoting a transparent and fair recruitment and selection process all contribute to the successful, inclusive and diverse culture and environment which we are proud to be a part of at Charles Taylor.

Contact information

Ankur Chowdhury