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Careers at CEGA

CEGA employs a wide range of roles on a variety of full, part-time, fixed term and seasonal contracts.
Due to our continued success and growth we are seeking new team members to fill the following roles:

Customer Service Advisor (666975)



£17,000 - £20,000/annum + Benefits

Job Location
- United Kingdom -- England -- South East England -- West Sussex -- Funtington

Job Type

31 March 2020

At present, we dont have any operational roles available, however we are always on the lookout for exceptional talent with strong interpersonal and customer service skills. Please apply with your CV and one of our recruitment team will be in contact with you when a suitable position arises.

  • Case Managers in our Medical Assistance team, you will be working at the front line of the business where you are co-ordinating services such as medical evacuations, repatriations and air ambulance.
  • Customer Service Advisors in our Claims Handling team providing essential support to our customers - this will involve assessing new claims, checking documents and reviewing policy terms as well as making decisions on claims approval or decline.

We would welcome applications from candidates who have:

  • Excellent telephony based customer service
  • Excellent verbal and written communication skills
  • Excellent customer service skills
  • A confident, articulate and enthusiastic manner
  • Experience in a telephone or customer facing role
  • Experience of working in the insurance industry
  • A good standard of education

If you speak multiple languages fluently please let us know - we are very interested in this skill!

As well as our comprehensive training package there is superb ongoing personal development and a number of benefits:

  • Free mini-bus service from Chichester Train Station
  • Free on-site parking  
  • Relaxed office environment - casual dress code
  • Fully equipped gym
  • Simply Health Cash Plan  
  • Free annual travel insurance (subject to qualifying criteria)
  • Social Club

The personal data you provide in your application and as part of the recruitment process will only be held and processed to facilitate the recruitment process for the particular position you have applied for, or for any future suitable vacancies. Your data may be used to assess your application for employment at CEGA Group, conduct reference checks and to inform you of further career opportunities. Please visit, to view CEGA's full privacy policy.

  • Free on-site parking 
  • Free mini-bus service from Chichester Train Station
  • Free Health Cash Plan for cover towards treatment for dental, prescriptions and many more.
  • Free annual travel insurance (subject to qualifying criteria)
  • Discount on your home and motor insurance
  • Salary supplements for using an additional language
  • 20 days holiday a year, plus 8 days bank holiday (incremental increase with each year's service)
  • Annual Bonus scheme
  • Fully equipped gym and other social club facilities.
  • Discounted events organised by the Social Club; membership of just £2 per month.

Contact information

Emily Digby-West

For further details please download the job description below:

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