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Careers at CEGA

CEGA employs a wide range of roles on a variety of full, part-time, fixed term and seasonal contracts.
Due to our continued success and growth we are seeking new team members to fill the following roles:

Customer Service Advisor (666974)



£17,000 - £19,000/annum + Benefits

Job Location
- United Kingdom -- England -- South West England -- Dorset -- Christchurch

Job Type

30 March 2020

At present, we dont have any operational roles available, however we are always on the lookout for exceptional talent with strong interpersonal and customer service skills. Please apply with your CV and one of our recruitment team will be in contact with you when a suitable position arises.

  • Customer Service Advisors in our Medical Risk Assessment team, receiving in-coming calls from customers wishing to update their travel insurance medical records. The purpose of this role is to help customers through the process of declaring any pre-existing medical conditions, ensuring they fully understand any restrictions on their travel insurance policy, whilst ensuring delivery of first class customer service. 
  • Customer Service Advisors in our Claims Handling team providing essential support to our customers - this will involve assessing new claims, checking documents and reviewing policy terms as well as making decisions on claims approval or decline.

We would welcome applications from candidates who have:

  • Excellent telephony based customer service
  • Excellent verbal and written communication skills
  • Excellent customer service skills
  • A confident, articulate and enthusiastic manner
  • Experience in a telephone or customer facing role
  • Experience of working in the insurance industry
  • A good standard of education

If you speak multiple languages fluently please let us know - we are very interested in this skill!

As well as our comprehensive training package there is superb ongoing personal development and a number of benefits:

  • Free mini-bus service from Bournemouth Train Station
  • Free on-site parking  
  • Relaxed office environment - casual dress code
  • Discounted Gym Membership
  • Simply Health Cash Plan  
  • Free annual travel insurance (subject to qualifying criteria)
  • Social Club

The personal data you provide in your application and as part of the recruitment process will only be held and processed to facilitate the recruitment process for the particular position you have applied for, or for any future suitable vacancies. Your data may be used to assess your application for employment at CEGA Group, conduct reference checks and to inform you of further career opportunities. Please visit, to view CEGA's full privacy policy.

Contact information

Emily Digby-West

For further details please download the job description below:

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