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Careers at CEGA

CEGA employs a wide range of roles on a variety of full, part-time, fixed term and seasonal contracts.
Due to our continued success and growth we are seeking new team members to fill the following roles:


Summer Temps Customer Service Advisors (CEGA0199)

Overview

Reference
CEGA0199

Salary
£17,000 - £17,000/annum

Job Location
- United Kingdom -- England -- South West England -- Dorset -- Bournemouth

Job Type
Contract

Posted
01 May 2019


Customer Service - Summer Fixed Term Contracts

Location: Near Christchurch, Dorset

Contract: Summer contract (ideally 3rd June - 27th September)

Hours: 37.5 hrs per week, various shifts, includes weekends

Salary: £17,000 (pro-rata)

Due to the seasonal nature of our business we are currently looking to add to our teams across a variety of positions. The roles on offer include:

  • Customer Service Advisors in our Medical Risk Assessment team, receiving in-coming calls from customers wishing to update their travel insurance medical records. The purpose of this role is to help customers through the process of declaring any pre-existing medical conditions, ensuring they fully understand any restrictions on their travel insurance policy, whilst ensuring delivery of first class customer service. 
  • Customer Service Advisors in our Claims Handling team providing essential support to our customers - this will involve assessing new claims, checking documents and reviewing policy terms as well as making decisions on claims approval or decline.

We would welcome applications from candidates who have:

  • Excellent telephony based customer service
  • Excellent verbal and written communication skills
  • Excellent customer service skills
  • A confident, articulate and enthusiastic manner
  • Experience in a telephone or customer facing role
  • A good standard of education

If you speak multiple languages please let us know - we are very interested in this skill!

  • Full training will be proved for the role
  • Free mini-bus service from Bournemouth Train Station
  • Free on-site parking  
  • Relaxed office environment - casual dress code

 

The personal data you provide in your application and as part of the recruitment process will only be held and processed to facilitate the recruitment process for the particular position you have applied for, or for any future suitable vacancies. Your data may be used to assess your application for employment at CEGA Group, conduct reference checks and to inform you of further career opportunities. Please visit, https://www.cegagroup.com/privacy to view CEGA's full privacy policy.


INDBC


Contact information

Jo Scullion

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